These Terms and Conditions ("Terms") govern the use of the Garagò mobile app and website ("Garagò" or "the service"). By using Garagò, the user accepts these Terms. Users are also invited to read the Privacy Policy and the Community Guidelines, which form an integral part hereof.
Garagò is addressed to two types of users, with different rights and needs: consumer users who use the app, and business users (organizers, venues, performers) who publish events through the website. Some sections of these Terms apply specifically to one or the other category, as indicated from time to time.
If the application has been downloaded through the Apple App Store, the user acknowledges and agrees that Apple Inc. and its subsidiaries are third-party beneficiaries of these Terms and that, once the user has accepted the Terms, Apple will have the right to enforce them against the user as a third-party beneficiary.
Garagò is a social service for discovering and sharing events and making friends: it is not a dating app.
Through the "Find Company" feature, the service allows users to discover events and to put in contact people interested in attending the same event together.
Garagò is a facilitator, not an organizer: it merely puts users in contact. It does not organize the meetings, is not present at them, does not control or guarantee the identity, qualities, reliability or intentions of users, and does not check people's backgrounds. Events are organized by third parties (venues, organizers, performers) or by independent parties; Garagò is neither their organizer nor responsible for them, except as otherwise provided by law.
The service is currently free of charge for consumer users.
To use Garagò, the user declares and warrants that they:
These declarations are made by the user and accepted as part of this contract. Garagò is not able to verify the truthfulness of such declarations; their untruthfulness constitutes a breach of these Terms and may result in exclusion from the service, without prejudice to applicable law.
Registration and the creation of an account (via email or login with Apple or Google) are necessary to use the application. Once registered, the user is free to merely browse the events or to use the "Find Company" social features and the chat, which remain optional. The user is responsible for safeguarding their credentials and for the activities carried out through their account. The user may delete their account at any time from the app (see Section 9).
Registration must be carried out by providing complete and truthful information. The creation of accounts via bots or automated tools is not permitted. Unless otherwise indicated, each user may create only one account and may not share it with third parties.
"Find Company" allows you to share an event with other people, in two modes:
The system that proposes groups and contacts operates according to fixed and deterministic rules, without artificial intelligence or machine learning: it applies solely the filters and preferences indicated by the user. The chat between connected users is provided through the Stream Chat service.
Use of the feature is subject to the Community Guidelines, which the user undertakes to comply with.
Meetings between users take place in real life, under the free choice and responsibility of the users themselves. Garagò is not present at the meetings and is not liable for the conduct of users, within the limits permitted by law.
The user is advised to use common sense and caution, as they would when meeting a person they have known for a short time. More extensive guidance is provided in the Community Guidelines.
The user is solely responsible for the content they publish, send or share (photos, messages, texts). The user warrants that they have the right to do so and that it does not violate the law or the rights of third parties.
Solely for the purpose of providing, operating and maintaining the service (for example, displaying the profile photo, delivering messages, making backups and ensuring the technical continuity of the service), the user grants Garagò a limited, non-exclusive, royalty-free and revocable license, limited to what is strictly necessary for the aforementioned operational and maintenance purposes and for the duration of the service. Garagò acquires no further rights over the user's content, nor does it use it for purposes other than those indicated herein.
Garagò does not systematically monitor content and conversations (no general monitoring obligation). It intervenes following a report or when it otherwise becomes aware of a violation. Reports can be submitted through the reporting form in the app or the message-reporting function in the chat; for further details, please refer to the Community Guidelines.
For user-generated content (including photos, bios, messages and published events), where reported content turns out, upon review, to be objectionable or in breach of these Terms, Garagò removes it and excludes the responsible user from the contact features, as a rule within 24 hours of the report. Garagò does not carry out prior and systematic checks of content, but intervenes following a report or when it otherwise becomes aware of it.
The primary measure against improper conduct is exclusion from the contact features (chat and "Find Company"), since it is in these features that the risk to other users is concentrated; those who use Garagò only to browse events are not in a position to cause harm. The scale of measures, proportionate to the severity, includes: warning; suspension from the contact features; permanent exclusion from the contact features for serious violations of respect for other users; complete removal of the account in the most serious cases.
The suspended or removed user is provided with a brief statement of reasons and the possibility to contest the decision by writing to the owner (info@garago.app), in accordance with Art. 17 of Regulation (EU) 2022/2065 (Digital Services Act).
Important distinction: serious facts and crimes that threaten the life or safety of persons fall within the competence of law enforcement; Garagò is not an emergency channel. In such cases, the user is invited to contact the authorities directly; the owner, as far as within its competence, informs the competent authorities.
Garagò provides the service with the required diligence and is liable for damages according to the provisions of law.
To the extent permitted by law, for damages other than personal injury arising from slight negligence in the provision of the service, Garagò's liability is limited to direct and foreseeable damages. In particular, taking into account its nature as a facilitator (Section 1), Garagò is not liable for the conduct of users or for the outcome of the meetings.
In any event, Garagò's liability remains and is neither excluded nor limited: for willful misconduct or gross negligence; for damages to the life, health and physical integrity of persons; as well as in any other case in which the law does not permit exclusion or limitation. The mandatory rights granted to consumers by law are unaffected.
Indemnification:to the extent permitted by law, the user undertakes to hold Garagò harmless from claims, requests for compensation or damages brought by third parties and directly arising from a breach of these Terms by the user, from their unlawful conduct or from the violation of others' rights. Each party remains liable for its own conduct, and the mandatory rights granted to consumers remain unaffected.
The basic service is offered free of charge. The user has the right to withdraw from the contract, without penalty and without any obligation to state reasons, within 14 days of registration. This right, like the option to discontinue the service at any time thereafter, is exercised freely by deleting one's account from the app settings, with the consequent termination of the service and the cascading deletion of data in accordance with the Privacy Policy.
The rights granted to consumers for digital content and services (Directive (EU) 2019/770 and the Italian Consumer Code, Chapter I-bis) remain unaffected, including the remedies for failure to supply or for lack of conformity of the service.
Garagò undertakes to provide the service with reasonable continuity, but does not guarantee the absence of interruptions, which may depend on maintenance or technical causes. The service may be modified or suspended for technical, security or legal reasons.
Garagò may amend these Terms for justified reasons, including adjustments to legal provisions, technical or security developments, or changes to the operation of the service. Material changes are communicated to the user with at least 15 days' notice before they take effect. A user who does not wish to accept the changes may withdraw by deleting their account free of charge before the changes take effect; continued use after that date constitutes acceptance.
Severability. Should any clause of these Terms be held void, invalid or ineffective, the remaining clauses shall retain full validity and effect.
Assignment.Garagò may assign or transfer these Terms, in whole or in part, to a third party (for example in the event of a corporate reorganization or transfer of the business), informing the user thereof and without prejudice to the user's rights. The user may not assign these Terms or the related rights without Garagò's prior written consent.
No waiver.Garagò's failure to exercise, or delay in exercising, a right or power provided for by these Terms or by law does not constitute a waiver of that right or power, which may also be exercised at a later time.
The trademark, software, graphics and content of Garagò are protected and remain owned by the owner or its licensors. Copying, extracting or using them outside the normal use of the service is prohibited.
These Terms are governed by Italian law. For disputes with the consumer user, the court of the consumer's place of residence or domicile shall have mandatory jurisdiction, where provided for by law. The European Online Dispute Resolution (ODR) platform is available.
Organizers, venues and performers who use the website to publish events act as business users. They:
Garagò may remove content or suspend business accounts in the event of inaccurate, misleading or unlawful information. The consumer protections reserved for consumers do not apply to the conditions with business users.
This section applies both to the events published by business users and to the content published or shared by users.
Garagò hosts real events and content consistent with the purpose of the service (sociality and event discovery).
It is absolutely prohibited to create, upload, share or distribute content that depicts, promotes or facilitates the abuse or sexual exploitation of minors, as well as any child sexual abuse material. Garagò adopts a zero-tolerance policy towards such content and conduct: any violation entails immediate removal, permanent exclusion of the user and reporting to the competent authorities. The service is reserved for adults.
The following are not permitted, as illegal or contrary to public order:
The following are not permitted, as not consistent with the purpose of the service:
Garagò reserves the right to refuse, not publish or remove, at its own discretion, events and content that do not comply with these Terms, the Community Guidelines, the law or the purpose of the service, and to suspend or exclude the related accounts, providing a brief statement of reasons and the possibility to contest the decision (Art. 17 DSA). This also applies to business users and venues.
For any communication relating to these Terms: info@garago.app.
Pursuant to Articles 11 and 12 of Regulation (EU) 2022/2065 (Digital Services Act), Garagò designates the address info@garago.app as the point of contact for users and for the authorities.
Related documents: Privacy Policy; Community Guidelines.
This service is offered by Andrea Di Lieto (sole proprietorship), Italian VAT no. 06230520659.
Version 1.0 — Last updated: 10 June 2026